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15th July

I did something to relieve my stress today.  Not in a good way.

I went to the cinema with 2 friends.  When we were being served- the girl at the next till spotted my friends nails which are very long and painted.  So she turns to her colleague and nods in our direction.  The guy not knowing says "who?" so shes nodding like a churchill ad dog.

My friend says to her "If you want to discuss my nails or me do it to my face and not behind my back to your mate- oh and I can see exactly what you are doing."  The girl feigns ignorance so my mate startes kicking off and asks for the manager 4 times!  The girl shits herself and apologises, and then I said lets leave it shes said sorry.

So anyway I'm waiting in a queue for 10 minutes when its mad busy and theres only one member of staff on who works like hes taken 2 valium and a mogadon.
I buy some sweets, drinks and hotdogs for us all which comes out at only a measley £18.65  BARGAIN!

Anyway I go the the mustard and ketchup stand and yet again thers no ketchup.  I had this same experience once before.  It infuriates me because they charge a large fortune and then they can't even get someone to do their job and have the sauces traditional ewith hotdogs.   Last time it happened I waited 10 minutes for a manager and got a refund on principle.

This time I lost my temper and got my 3 litre refill cup thingy full with coke and threw it behind the counter so it splashed everywhere.  It felt reeeeeeeeeeeeally good.  Then I walked off and also threw my hotdog as it hit the floor the dog flew forward leaving a mustard trail behind it.  I had just wasted £7 but it was a release as I could feel the stress building up along with my temper about waiting for some dickhead manager to offer an insincere apology and a refund again.  Don't forget they are extortionate in their prices!

Anyway 10 mins into the film and we see staff at the bottom row looking round and my mate says they are looking for us.  They eventually find us and ask us to come outside. Where there are 5 security guards waiting with the manager.

I admit it was me and tell him why.  We were greeted with transphobia- any natal female wouldnt have had whispering and nodding in her direction.  I told him I was reporting them to the police for hate crimes.  He said we should have asked for the manager.  Did he want me to tattoo" get the manager" on the ticket seller's head before they understood we wanted the manager?  Anyway he apologised but said I was acting aggressively.  I said its exactly the treatment we received upon entering the premises- only I'm not getting paid to be a bigot.  He said he would ask the staff what happened and we watched the film.

Afterwards he said he had discovered it was a misunderstanding-  It always bloody is!  So I said I don't care I'm reporting it to the police and calling head office to get them to add to their training manuals to treat all customers as equals.  I wouldnt mind but I'm boycotting the odeon becasue of bad customer service and was only using some free tickets from when the last film we watched snapped in half.

Anyways I did shit myself in case we got thrown out by security-  But it felt really good to be bad and treat them like shit for a change.